[40% Off Sitewide with Code COZY40](/content/collections/all-socks/index.html) - #### Featured - [Best Sellers](/content/collections/best-sellers/index.html) - [New Arrivals](/content/collections/new-arrivals/index.html) - [Gift Cards](/content/products/pacas-gift-card?variant=44124904161380/index.html) - [Pick Your Pacas](/content/pages/find-your-fit/index.html) - [Bundles](/content/collections/bundles/index.html) - [Our Story](/content/pages/our-story/index.html) - [Learn About Alpacas](/content/pages/alpaca-facts/index.html) - [Find a Store](/content/pages/store-locator/index.html) - Email Sign-Up [**Kids Socks** \\ \\ Ages 4-7](/content/collections/kids-crew/index.html) #### Save 30% Your first purchase when you sign up for email and text #### Click Here [**Reviews**\\ \\ "I loved my socks so much I got my husband some - and he loves them too!"\\ \\ **See More**](/content/pages/reviews/index.html) ### Women ### Socks #### By Height [Crew\\ \\ [No Show\\ \\ [Ruffle\\ \\ [Cushioned Low Cut\\ \\ [Compression\\ \\ [Slouchy\\ \\ #### By Activity [Casual\\ \\ [All Socks](/content/collections/womens-socks/index.html) ### Apparel [Sweaters\\ \\ [All Apparel](/content/collections/womens-apparel/index.html) ### Accessories [Scarves\\ \\ [All Accessories](/content/collections/womens-accessories/index.html) [**Everyday**](/content/collections/everyday-women/index.html) [**Wellness + Relief**](/content/collections/wellness-relief-women/index.html) [**Performance**](/content/collections/performance-women/index.html) ### Men ### Socks #### By Height [Compression\\ \\ [Crew\\ \\ [Light-Weight Crew\\ \\ #### By Activity [Casual\\ \\ [All Socks](/content/collections/mens-socks/index.html) ### Apparel [Pimalpaca Loungewear\\ \\ [Sweaters\\ \\ [All Apparel](/content/collections/mens-apparel/index.html) [Slides\\ \\ [All Slippers](/content/collections/mens-slippers/index.html) ### Accessories [Scarves\\ \\ [All Accessories](/content/collections/mens-accessories/index.html) [**Everyday**](/content/collections/everyday-men/index.html) [**Wellness + Relief**](/content/collections/wellness-relief-men/index.html) [**Performance**](/content/collections/performance-men/index.html) ### Kids ### Socks [Kids (Age 4-7)\\ \\ [**Accessories**](/content/collections/kids-accessories/index.html) [**Bundles**](/content/collections/bundles/index.html) [**Reviews**](/content/pages/reviews/index.html) ### Featured [Best Sellers](/content/collections/best-sellers/index.html) [New Arrivals](/content/collections/new-arrivals/index.html) [Gift Cards](/content/products/pacas-gift-card?variant=44124904161380/index.html) [Pick Your Pacas](/content/pages/find-your-fit/index.html) [Bundles](/content/collections/bundles/index.html) [Our Story](/content/pages/our-story/index.html) [Learn About Alpacas](/content/pages/alpaca-facts/index.html) Email Sign-Up # Returns & Exchanges Policy You may exchange or return any unworn Pacas Socks you have purchased through our website for a refund on items purchased within 30 days of delivery. Return shipping will be the customer's responsibility. ### How to Return 1. [Log in to your account](https://account.pacas.com/) - In the "Email" field, enter your email address, and then click "Continue". - In your email account, open the email sent from our store and copy the six-digit verification code included in the email. - Go back to the online store, and then enter a six-digit verification code. 3. Click "Request return" for the order that you want to return. If your order has more than one item, then select the items that you wish to return. 4. Select a return reason and add a note for the store. 5. Click "Request return". If your return request is approved, please ship your items to the following address: Pacas Returns 700 Distribution Drive Southwest Atlanta,GA, 30336 After the product is returned, you receive a refund. For the most expedited exchanges, we recommend submiting a return and placing an additional order for the desired product. **Please note: the customer is responsible for providing and paying for the return label. Only unworn items in their original packaging will be accepted for return. Do not return any worn items, they will be disposed of without a refund provided** ### How to Exchange Please contact our support team at support@pacas.us and a customer service representative will help you exchange any unworn items. ### Complaint Policy In the event that you receive a delivery containing damaged or incorrect item(s), please contact us [here](/content/pages/contact-us/index.html) and we will do everything in our power to correct the mistake. When messaging us, please be sure to include your order confirmation number, the email address you used to place the order, and the issues you encountered. 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